pop – Verrotech Help

Domain email settings

If Verrotech host your domain then you’ll need the settings below to connect your mail client to your account. These settings should work with pretty much any mail client – if not get in touch and we can do a specific guide for yours.

Please note as of July 2016: Verrotech ask all our customers to use secure (SSL) connections. Old configurations will continue to work only for the time being!

For these to work you need your EMAILUSERNAME and EMAILPASSWORD (these are specific for each email address you have and often in the form domain-name e.g. hello@example.com would probably be example-hello).

Note depending on your mail client not all the settings below should be asked for – but all clients will work with Verrotech, just fill in what you can and test it.

Incoming Settings

Type of server: IMAP (we strongly recommend you use IMAP, but we also support POP)
Server: mail.verrotech.com
Use SSL to connect (this may be called use secure connection or similar, and ensures your connection is safe and encrypted)
Port: 993 (for IMAP secure this is 993, if you’re using secure POP it’s 995. If you are not using SSL connections [unsecure and not recommended!] the ports are 143 for IMAP and 110 for POP)
Username: EMAILUSERNAME
Password: EMAILPASSWORD

Outgoing Settings

Outgoing is a standard called SMTP (so no need to worry which one to choose!)

Server: mail.verrotech.com
Use authentication: yes (note you may be able to check “use the same credentials as incoming server” here to avoid putting the username and password in twice)
Use SSL to connect (this may be called use secure connection or similar)
Port: 465 (if you’re not using SSL this would be 587, but please use SSL!)
Username: EMAILUSERNAME
Password: EMAILPASSWORD

Why IMAP?

We strongly recommend all our customers to use IMAP over POP.

IMAP is newer and faster! The other advantage is that message status (which ones are read, unread, replied to, etc) is stored on the server so will be the same on all your clients (mail on your desktop, mobile, etc).

You can also use folders on IMAP to sort and manage your mail (folders which if anything happens to your computer are stored safely on the server). You can also save your sent mail in IMAP as well.

IMAP offers many advantages over POP, though we have no plans to phase out our POP service.

Receiving domain mail from gMail

Rather than connecting a client directly to Verrotech many people choose to import their email into gMail. You do this by adding a POP email account to your gMail account.

For this you will need your email username and password for the account (specifically the email ones, not the file upload ones).

Assuming your email is hello@example.com with a username of MAILUSERNAME and password MAILPASSWORD the settings would be as follows:

Email address: hello@example.com
POP Server: mail.verrotech.com
Tick “Always use a secure connection (SSL)”
Port: 995

We recommend you do not tick/untick “Leave a copy of the mail on the server” (unless you access it from different places) – without this ticked nothing will be deleted from your mailbox and may slow down your email/cause you to go over quota (depending on your account).

Note that in addition to the above to receive mail, gMail now requires an SMTP server to be setup for sending mail as well – the SMTP (outgoing) settings for gMail can be found in this help article.